Building a community through service design and responsiveness to emotions

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dc.contributor.authorSoto Hormazábal, Mariluz
dc.contributor.authorMollenhauer Gajardo, Katherine Alexandra
dc.contributor.authorMiettinen, Satu
dc.contributor.authorSarantou, Melanie
dc.date.accessioned2022-12-13T13:05:01Z
dc.date.available2022-12-13T13:05:01Z
dc.date.issued2021
dc.description.abstractThis chapter explores emerging decolonial approaches to service design in the context of a Chilean education and design community. The chapter draws on reflection-on action (Schön, 1984) about a project that was based on the formal certification of quality, which is an official process to probe the constant improvement of educational programmes of Chilean universities. Reflections were made by the authors, who were teachers, facilitators and managers of the Master in Advanced Design (MADA) of the School of Design at the Pontificia Universidad Católica of Chile (PUC). This chapter shows how a formal and structured process, which is usually based on more top down administrative management, can contribute to building relationships within a programme. The project, which resulted in defining a community, was implemented over a two-year period from 2015-2017.
dc.description.funderUniversity of Lapland
dc.fuente.origenSIPA
dc.identifier.doi10.4324/9781003053408
dc.identifier.urihttps://www.taylorfrancis.com/books/oa-edit/10.4324/9781003053408/arts-based-methods-decolonising-participatory-research-tiina-sepp%C3%A4l%C3%A4-melanie-sarantou-satu-miettinen
dc.identifier.urihttps://repositorio.uc.cl/handle/11534/65947
dc.information.autorucEscuela de diseño ; Mollenhauer Gajardo, Katherine Alexandra ; 0000-0002-6817-5013 ; 1013002
dc.language.isoen
dc.lugar.publicacionNueva York
dc.nota.accesoContenido completo
dc.pagina.final160
dc.pagina.inicio138
dc.publisherRoutledge
dc.relation.ispartofArts-Based Methods for Decolonising Participatory Research
dc.rightsacceso abierto
dc.subjectArte y Sociedades_ES
dc.subjectMétodos de estudioes_ES
dc.subjectdescolonizares_ES
dc.subject.ddc700.1
dc.subject.deweyArtees_ES
dc.titleBuilding a community through service design and responsiveness to emotionses_ES
dc.typecapítulo de libro
sipa.codpersvinculados1013002
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