Application of an incentive for bus drivers to achieve an improvement in the quality of service

Simple item page
dc.article.number100908
dc.catalogadorpva
dc.contributor.authorChaparro, Alejandra
dc.contributor.authorGalilea Aranda, Patricia Viviana
dc.contributor.authorMuñoz Abogabir, Juan Carlos
dc.contributor.authorPoblete Lavanchy, Joaquín José
dc.contributor.otherCEDEUS (Chile)
dc.date.accessioned2024-09-09T16:11:34Z
dc.date.available2024-09-09T16:11:34Z
dc.date.issued2020
dc.description.abstractConcession contracts of operating companies of the public transport system of Santiago, consider important fines if companies fail to comply with the operating plan, regularity and other operational variables included in those contracts. On the other hand, drivers receive a fixed payment with no pecuniary incentive related with their performance. The main objective of this paper is to analyze the application of a monetary incentive for bus drivers focused on increasing the number of passengers transported to test the existence of multitasking, specifically checking the behavior of drivers regarding bus speed. We conducted a field experiment with an operator of Transantiago and we used a difference in differences analysis to show that with the pecuniary incentive tested, drivers raised their transported passengers in 9% when riding in long bus routes. We found some evidence of multitasking associated with a decrease in speed of 3%. Thus, our research provides suggestive evidence that inefficiencies may be occurring in the operation because of the lack of adequate incentives for drivers.
dc.description.funderCenter for Sustainable Urban Development (CEDEUS, ANID/FONDAP)
dc.description.funderBRT + Center of Excellence - Volvo Research and Educational Foundations
dc.description.funderANID PIA/APOYO
dc.description.funderInstitute for Research in Market Imperfections and Public Policy, MIPP, ICM
dc.format.extent9 páginas
dc.fuente.origenWOS
dc.identifier.doi10.1016/j.retrec.2020.100908
dc.identifier.eissn1875-7979
dc.identifier.issn0739-8859
dc.identifier.urihttps://doi.org/10.1016/j.retrec.2020.100908
dc.identifier.urihttps://repositorio.uc.cl/handle/11534/87808
dc.identifier.wosidWOS:000583909600017
dc.information.autorucEscuela de Ingeniería; Chaparro, Alejandra; S/I; 213175
dc.information.autorucEscuela de Ingeniería; Galilea Aranda, Patricia Viviana; 0000-0002-9699-3611; 1365
dc.information.autorucEscuela de Ingeniería; Muñoz Abogabir, Juan Carlos; 0000-0003-1775-985X; 75822
dc.information.autorucEscuela de Administración; Poblete Lavanchy, Joaquín José; S/I; 4355
dc.language.isoen
dc.nota.accesocontenido parcial
dc.publisherElsevier
dc.revistaResearch in Transportation Economics
dc.rightsacceso restringido
dc.subjectMultitasking
dc.subjectIncentives
dc.subjectContracts schemes
dc.subjectBus drivers
dc.subjectPublic transport systems
dc.subjectASSESSING STANDARD COSTS
dc.subjectPUBLIC TRANSPORT
dc.subjectTRANSIT SYSTEM
dc.subjectCONTRACTS
dc.subjectSCHEMES
dc.subject.ddc620
dc.subject.deweyIngenieríaes_ES
dc.titleApplication of an incentive for bus drivers to achieve an improvement in the quality of service
dc.typeartículo
dc.volumen83
sipa.codpersvinculados213175
sipa.codpersvinculados1365
sipa.codpersvinculados75822
sipa.codpersvinculados4355
sipa.trazabilidadWOS;05-06-2021
Files
Collections
Artículos de revistas
CEDEUS