Client violence towards childcare workers: a systematic literature review

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dc.article.number5556520
dc.catalogadorpva
dc.contributor.authorDíaz Bórquez, Daniela
dc.contributor.authorCalderón Orellana, Magdalena
dc.contributor.authorInostroza Correa, Alejandra
dc.contributor.authorVaras González, Gonzalo
dc.date.accessioned2023-09-26T16:24:01Z
dc.date.available2023-09-26T16:24:01Z
dc.date.issued2023
dc.description.abstractClient violence against childcare workers is a relevant problem due to its impact on their well-being and the service they provide due to their significant role in the child protection process. This study explored violence against childcare workers using a systematic literature review. PubMed, Science Direct, ResearchGate, and Google Scholar were searched for studies that included the words workers, childcare workers, child protection workers, social workers, user violence, client violence, child violence, parental violence, client aggression, client-perpetrated violence, residential childcare, childcare centres, and/or child protection centres. A total of twenty studies were included. Most studies described violent incidents, often directly involving children or their parents. The results indicate that the effects of violence significantly impact the life and well-being of workers and those workers and organizations naturalize it. It is necessary to advance in the denaturation of violence in the workplace and agree on a violence definition to implement preventive measures such as induction, training, and supervision.
dc.fechaingreso.objetodigital2023-09-26
dc.fuente.origenORCID
dc.identifier.doi10.1155/2023/5556520
dc.identifier.urihttps://doi.org/10.1155/2023/5556520
dc.identifier.urihttps://repositorio.uc.cl/handle/11534/74692
dc.information.autorucEscuela de Trabajo Social; Calderón Orellana, Magdalena; 0000-0003-0672-5873; 16128
dc.information.autorucActividades Universitarias-Dri; Inostroza Correa, Alejandra; 0000-0003-0756-7352; 1175953
dc.information.autorucEscuela de Gobierno; Varas González, Gonzalo; S/I; 1195338
dc.language.isoen
dc.nota.accesoContenido completo
dc.pagina.final11
dc.pagina.inicio1
dc.revistaHealth & Social Care in the Communityes_ES
dc.rightsacceso abierto
dc.subject.ddc300
dc.subject.deweyCiencias socialeses_ES
dc.titleClient violence towards childcare workers: a systematic literature reviewes_ES
dc.typeartículo
dc.volumen2023
sipa.codpersvinculados16128
sipa.codpersvinculados1175953
sipa.codpersvinculados1195338
sipa.trazabilidadORCID;2023-09-25
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