Patients' perspective in Chilean primary care: a questionnaire validation study

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dc.contributor.authorPantoja, Tomas
dc.contributor.authorBeltran, Marcela
dc.contributor.authorMoreno, Gladys
dc.date.accessioned2024-01-10T13:16:06Z
dc.date.available2024-01-10T13:16:06Z
dc.date.issued2009
dc.description.abstractThe aim of this study was to adapt and validate an instrument for assessing quality of care from the patients' perspective in the context of Chilean primary care.
dc.description.abstractThe 'Health Centre Assessment Questionnaire' is made up of six multiple-item scales and two single-item scales addressing eight key areas of primary care activity. A further two single-item scales ask about the overall satisfaction and the way in which the centre deals with patients' health issues. The adaptation process was developed according to methods described in the specialized literature. The instrument was initially pre-tested in a sample of 100 primary care patients. The validation was carried out in 10 urban public primary healthcare centres where 2896 patients were invited to complete the questionnaire. The validity and reliability of the instrument was assessed using standard psychometric techniques.
dc.description.abstractNinety nine per cent (2870) of those approached completed the questionnaire. It was acceptable to most of the patients as reflected by the high response rate, and a full range of possible scores in most of the scales. Reliability was good as reflected by high internal consistency and homogeneity. Validity was supported by the confirmation of scaling assumptions, the moderate correlations between multiple-item scales, and by the confirmation of our 'a priori' hypothesis.
dc.description.abstractThe questionnaire could be a useful instrument for assessing a number of important dimensions in Chilean primary care. It is acceptable, reliable and valid. Further work is required to evaluate its validity against external criteria and its test-retest reliability.
dc.description.funderDIPUC (Direccion de Investigacion Pontificia Universidad Catolica de Chile)
dc.fechaingreso.objetodigital2024-05-02
dc.format.extent7 páginas
dc.fuente.origenWOS
dc.identifier.doi10.1093/intqhc/mzn046
dc.identifier.eissn1464-3677
dc.identifier.issn1353-4505
dc.identifier.pubmedidMEDLINE:18927100
dc.identifier.urihttps://doi.org/10.1093/intqhc/mzn046
dc.identifier.urihttps://repositorio.uc.cl/handle/11534/78558
dc.identifier.wosidWOS:000262523900009
dc.information.autorucMedicina;Moreno G;S/I;79582
dc.information.autorucMedicina;Pantoja T;S/I;85916
dc.issue.numero1
dc.language.isoen
dc.nota.accesocontenido parcial
dc.pagina.final57
dc.pagina.inicio51
dc.publisherOXFORD UNIV PRESS
dc.revistaINTERNATIONAL JOURNAL FOR QUALITY IN HEALTH CARE
dc.rightsacceso restringido
dc.subjectGENERAL-PRACTICE CARE
dc.subjectPATIENTS PRIORITIES
dc.subjectDATA QUALITY
dc.subjectEUROPE
dc.subjectTESTS
dc.subject.ods03 Good Health and Well-being
dc.subject.odspa03 Salud y bienestar
dc.titlePatients' perspective in Chilean primary care: a questionnaire validation study
dc.typeartículo
dc.volumen21
sipa.codpersvinculados79582
sipa.codpersvinculados85916
sipa.indexWOS
sipa.trazabilidadCarga SIPA;09-01-2024
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