Delivery workers and the interplay of digital and mobility (in)justice

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dc.contributor.authorVecchio, Giovanni
dc.contributor.authorTiznado Aitken, Ignacio Andrés
dc.contributor.authorTironi Rodo, Tomás
dc.contributor.authorAlbornoz, Camila
dc.contributor.otherPontificia Universidad Católica de Chile
dc.date.accessioned2023-01-13T19:14:41Z
dc.date.available2023-01-13T19:14:41Z
dc.date.issued2022
dc.description.abstractOn-demand delivery services are experiencing a moment of expansion, which the COVID-19 pandemic contributed to foster. For cities in quarantine, these services allow the supply of food and other primary goods without moving from home, making riders move and access them on behalf of the clients. During a pandemic, working as a rider potentially increases the risks of an already precarious job given the contractual arrangements and the algorithmic control that characterize this gig economy sector. We argue that platforms have generated forms of injustice that are reproduced and amplified by digital platforms encoded in the Global North, which are governed by regulations and optimization criteria that do not dialogue with the precarious reality of Global South cities. Focusing on the case of Santiago de Chile, our analysis draws on the triangulation and complementarity of two instruments: interviews before the COVID-19 pandemic and surveys involving riders during the COVID-19 pandemic. Our findings show that platforms generate specific forms of injustice that affect riders and their mobility in particular. The COVID-19 pandemic worsened such forms of digital injustice, increasing the pressure for constantly working and the exposure of riders to threats such as accidents, criminality and health risks.
dc.format.extent9 páginas
dc.fuente.origenSIPA
dc.identifier.doi10.1016/j.diggeo.2022.100036
dc.identifier.issn2666-3783
dc.identifier.urihttps://www.sciencedirect.com/science/article/pii/S2666378322000113?via%3Dihub
dc.identifier.urihttps://repositorio.uc.cl/handle/11534/66298
dc.information.autorucFacultad de arquitectura, diseño y estudios urbanos ; Vecchio , Giovanni ; 0000-0002-5920-1507 ; 1083439
dc.information.autorucFacultad de ingeniería ; Tiznado Aitken, Ignacio Andrés ; 0000-0002-7385-2357 ; 193961
dc.information.autorucFacultad de arquitectura, diseño y estudios urbanos ; Tironi Rodo, Martin Carlos; 0000-0001-6569-9527 ; 127856
dc.language.isoen
dc.nota.accesocontenido completo
dc.revistaDigital Geography and Societyes_ES
dc.rightsacceso abierto
dc.subjectGig economy workerses_ES
dc.subjectOn-demand delivery serviceses_ES
dc.subjectPrecariousnesses_ES
dc.subjectMobilityes_ES
dc.subjectCOVID-19 pandemices_ES
dc.titleDelivery workers and the interplay of digital and mobility (in)justicees_ES
dc.typeartículo
dc.volumen3
sipa.codpersvinculados1083439
sipa.codpersvinculados193961
sipa.codpersvinculados127856
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