CONFLICT AND ORGANIZATIONAL JUSTICE AS DETERMINANTS OF THE RESULTS OF THE PROCESS OF DECISION MAKING: A STUDY OF SMALL AND MEDIUM ENTERPRISES OF CHILE AND PERU

dc.contributor.authorPedraja Rejas, Liliana
dc.contributor.authorSjoberg, Oscar
dc.contributor.authorRodriguez Ponce, Emilio
dc.contributor.authorCuadra, Alejandro
dc.date.accessioned2024-01-10T13:12:00Z
dc.date.available2024-01-10T13:12:00Z
dc.date.issued2015
dc.description.abstractThe relationship between conflict and perception of organizational justice and how the latter influences the outcomes of decision-making process was investigated. For this purpose, a survey was applied and 149 responses from small and medium enterprises in Chile and Peru were obtained. The results show that the task conflict and the relationship conflict have an impact on the workers' perception of organizational justice, and, in turn, the perceived organizational justice has an impact on the outcome of decision-making process. The proposed model explains 39% of the variance of the results of decision-making process. The goodness of fit is very high (AGFI 0.918) and each of the variables is statistically significant (p < 0.001). A number of policy implications were generated based on the research findings, in order to ensure that decision makers succeed in the management of conflict, the achievement of high levels of organizational justice, and the accomplishment of satisfactory results of the decision-making processes.
dc.fechaingreso.objetodigital2024-05-03
dc.format.extent7 páginas
dc.fuente.origenWOS
dc.identifier.issn0378-1844
dc.identifier.urihttps://repositorio.uc.cl/handle/11534/78127
dc.identifier.wosidWOS:000350531700006
dc.information.autorucEducación;Pedraja L;S/I;188830
dc.issue.numero2
dc.language.isoes
dc.nota.accesoSin adjunto
dc.pagina.final113
dc.pagina.inicio107
dc.publisherINTERCIENCIA
dc.revistaINTERCIENCIA
dc.rightsregistro bibliográfico
dc.subjectMANAGEMENT
dc.subjectTASK
dc.titleCONFLICT AND ORGANIZATIONAL JUSTICE AS DETERMINANTS OF THE RESULTS OF THE PROCESS OF DECISION MAKING: A STUDY OF SMALL AND MEDIUM ENTERPRISES OF CHILE AND PERU
dc.typeartículo
dc.volumen40
sipa.codpersvinculados188830
sipa.indexWOS
sipa.indexScopus
sipa.trazabilidadCarga SIPA;09-01-2024
Files
Original bundle
Now showing 1 - 1 of 1
Loading...
Thumbnail Image
Name:
CONFLICT AND ORGANIZATIONAL JUSTICE AS DETERMINANTS OF THE RESULTS OF THE PROCESS OF DECISION MAKING A STUDY OF SMALL AND MEDIUM ENTERPRISES OF CHILE AND PERU.pdf
Size:
99.3 KB
Format:
Adobe Portable Document Format
Description: