The role of critical incidents and involvement in transit satisfaction and loyalty

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dc.contributor.authorAllen Monge, Jaime
dc.contributor.authorEboli, L.
dc.contributor.authorForciniti, C.
dc.contributor.authorMazzulla, G.
dc.contributor.authorOrtúzar Salas, Juan de Dios
dc.contributor.otherCEDEUS (Chile)
dc.date.accessioned2021-05-31T03:45:14Z
dc.date.available2021-05-31T03:45:14Z
dc.date.issued2019
dc.format.extent13 páginas
dc.fuente.origenConveris
dc.identifier.doi10.1016/j.tranpol.2019.01.005
dc.identifier.issn0967-070X
dc.identifier.urihttps://doi.org/10.1016/j.tranpol.2019.01.005
dc.identifier.urihttps://repositorio.uc.cl/handle/11534/60127
dc.language.isoen
dc.nota.accesoContenido parcial
dc.pagina.final69
dc.pagina.inicio57
dc.revistaTransport Policyes_ES
dc.rightsacceso restringido
dc.titleThe role of critical incidents and involvement in transit satisfaction and loyaltyes_ES
dc.typeartículo
dc.volumenVol. 75
sipa.codpersvinculados242838
sipa.codpersvinculados99241
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