Browsing by Author "Pedraja Rejas, Liliana"
Now showing 1 - 6 of 6
Results Per Page
Sort Options
- ItemCONFLICT AND ORGANIZATIONAL JUSTICE AS DETERMINANTS OF THE RESULTS OF THE PROCESS OF DECISION MAKING: A STUDY OF SMALL AND MEDIUM ENTERPRISES OF CHILE AND PERU(INTERCIENCIA, 2015) Pedraja Rejas, Liliana; Sjoberg, Oscar; Rodriguez Ponce, Emilio; Cuadra, AlejandroThe relationship between conflict and perception of organizational justice and how the latter influences the outcomes of decision-making process was investigated. For this purpose, a survey was applied and 149 responses from small and medium enterprises in Chile and Peru were obtained. The results show that the task conflict and the relationship conflict have an impact on the workers' perception of organizational justice, and, in turn, the perceived organizational justice has an impact on the outcome of decision-making process. The proposed model explains 39% of the variance of the results of decision-making process. The goodness of fit is very high (AGFI 0.918) and each of the variables is statistically significant (p < 0.001). A number of policy implications were generated based on the research findings, in order to ensure that decision makers succeed in the management of conflict, the achievement of high levels of organizational justice, and the accomplishment of satisfactory results of the decision-making processes.
- ItemLEADERSHIP STYLE OF SCHOOL PRINCIPALS AND STUDENT PERFORMANCE: AN EXPLORATORY STUDY(INTERCIENCIA, 2016) Pedraja Rejas, Liliana; Rodriguez Ponce, Emilio; Rodriguez Mardones, PatricioThis study aims to explore whether there is a relationship between the leadership style of school principals and the performance of their students. For this purpose, a multiple case study was developed in three private subsidized schools in a city on Northern Chile. The multiple case study included the application of a questionnaire, semi-structured interviews to members of the principal's work team who participated in the study in the three schools, and the consideration of the score obtained by the establishment in a test used for measuring learning outcomes (SIMCE test). Results suggest that in the case of the three schools, transformational leadership has' a positive impact on student outcomes. Additionally, unlike what is stated in other studies, transactional leadership is also a key determinant for the achievement obtained by students. Thus, this exploratory research validates the dimensions of the styles of transformational and transactional leadership, contributing to new findings that allow continuing with quantitative larger studies.
- ItemSTRATEGIC MANAGEMENT AND QUALITY OF UNIVERSITIES: AN EXPLORATORY STUDY FROM CHILE(INTERCIENCIA, 2013) Rodriguez Ponce, Emilio; Pedraja Rejas, LilianaThis research aims to identify the relationships between the design and implementation phases of the strategy and institutional quality. To this end, an exploratory study was performed with four cases of Chilean universities characterized by different levels of relative performance in the institutional quality assessment processes. The strategic management processes carried out by each of these universities are analyzed and the relationship between these processes and institutional quality is examined. The results show that the definition of the institutional mission, as well as the analysis of the competitive sector and of relevant resources and capabilities, are the main determinants of the design and implementation of the corporate strategy. These variables have a definitive impact on the quality of the studied universities.
- ItemTHE IMPACT OF QUALITY OF SERVICE ON INSTITUTIONAL QUALITY IN UNIVERSITIES: EMPIRICAL EVIDENCE FROM CHILE(INTERCIENCIA, 2011) Rodriguez Ponce, Emilio; Araneda Guirriman, Carmen; Pedraja Rejas, Liliana; Rodriguez Ponce, JuanThis paper explores the relationship between the quality of university educational services and institutional quality For this purpose, a conceptual framework that links quality of service with the university quality is developed. Subsequently, the relevance of the hypothesis is analyzed and a sample of 33 universities that have participated in accreditation processes for higher education in Chile is studied. Results show that the quality of the educational service has an explanatory power of 22% of the institutional quality in the case of Chilean universities. Accordingly, it is concluded that the educational quality service of the universities is a constituent and determinant element of the quality assurance of tertiary education institutions.
- ItemTHE RELATION BETWEEN FINANCIAL MANAGEMENT AND QUALITY IN HIGHER EDUCATION INSTITUTIONS(INTERCIENCIA, 2017) Rodriguez Ponce, Emilio; Pedraja Rejas, Liliana; Delgado Almonte, Milagros; Ganga Contreras, FranciscoIn this paper we explore whether there is a relationship between financial management and the quality of universities. For this purpose, a multiple case study was conducted in four higher education institutions in Chile. Through the collection of documentary evidence, semi structured interviews and observation, a set of valid findings are identified, according to the logic of literal replica for institutions with more years of accreditation than the national average; while another set of valid findings, according to the logic of theoretical replica was used for institutions with less years of accreditation than the national average. Such findings show that institutions with a higher quality have better indicators of solvency and profitability than institutions with lower quality levels. In addition, the strategies for resource procurement and the investment decisions respond to a clear design and a more rigorous implementation in the institutions with more accreditation years than average; whereas in the institutions with fewer accreditation years than average it is exactly the opposite. Planning and financial control is equivalent in both types of institutions, with the difference that the higher quality entities have quality assurance mechanisms and apply specific techniques
- ItemTRANSFORMATIONAL LEADERSHIP AND ITS EFFECT ON TEACHING MANAGEMENT: THE CASE OF A SCHOOL IN NORTHERN CHILE(INTERCIENCIA, 2016) Ganga Contreras, Francisco; Villegas Villegas, Francisco; Pedraja Rejas, Liliana; Rodriguez Ponce, EmilioIn order to achieve success, organizations require the combination of a number of conditions and elements of a strategic character; one of these components certainly is leadership. The purpose of this study is to determine a teacher profile and the positive impact of transformational leadership in teaching management of a private educational organization located in the city of Antofagasta, Chile. The research design is defined as a correlational quantitative study. The combined analyses reveal that the issue of leadership allows to identify a necessary fact that encourages teaching management. The results suggest that is important to have a functional instrument about the strategies, in order to align the organization with the level of dimensions associated to the application of the instrument and its possible use in other educative organizations.